Class Cancelation Policies

Class Cancelation

Class credits are not refundable after purchasing. If you can not make it to the class you registered for, please cancel at least 12 hours before the class starts. After that your account will be charged and the credits will be deducted. Cancelations can not be made by telephone or email. To cancel please log into your account. Log in to your account here

(This does not apply to workshops! Workshop Cancelation Policies)


Class Reservations & Cancelations

Be sure to reserve your spot ahead of time. Spots are limited! Please note that we do not allow walk-ins. Sign ups must be made through the bSport account. Sign ups can not be made by telephone or email. 

Class credits can be purchased with a credit card, Klarna (Sofortüberweisung) or Bankeinzug (Direct Debit) directly in bsport. 

You can sign up and cancel your registration for classes in your bsport account. You must have the appropriate amount of class credits in your bsport account to register for a class. 

Cancellations can be made up to 12 hours before the start of the class. If you cancel within the cancelation period, your class ticket will be refunded as class credits. Monetary refunds are not possible. If you cancel your class later than six hours before the class's start time or you do not show up to class, your ticket will expire and no refund will be made.


Minimum of participants

Classes for adults are only held with a minimum of 3 participants and are canceled 4 hours before the class if they do not reach the minimum number of participants. If you’re signed up and the class is canceled we will not charge your class pass and you can use your credits for a future class. Please make sure you check the schedule in bsport or your email before you set off to class.